You may think finding a Kansas City collision repair professional is easy; just flip through the Yellow Pages, or go online and do a search. All collision repair technicians are equal, right? Not necessarily. If you’ve been in an accident over the holidays, it’s important to find a company you can count on – one that employs highly trained technicians who take pride in the work they do.
What should you look for when in search of collision repair professionals in the Kansas City area? Here are a few tips.
Experience. The last thing you want is a “shade tree” mechanic working on your vehicle, or someone with little or no experience. By choosing a professional who’s been in business for a substantial amount of time, you know you’re not putting your car in the hands of someone who works on vehicles as a hobby.
Turnaround time. How long will your vehicle be in the shop for collision repair – a few days, a week, two weeks, or even longer? Dedicated technicians realize being without a vehicle is a huge inconvenience and will perform the work quickly, without sacrificing quality. Unfortunately, many auto body shops take their sweet time, so they can charge more for labor. Don’t put up with rip-offs!
Qualification. While there are plenty of shops willing to perform the work, are the technicians qualified? Do a little investigation to learn more about the collision repair shop. Look for customer reviews online, ask the company to provide you with a few client references. Most important of all, ask about the technicians’ qualifications and whether the work is guaranteed.
Customer service. You’re spending your hard-earned money, so you should expect outstanding customer service. All personnel should treat you with dignity and respect. Does the auto body shop go above and beyond your expectations by providing vehicle pick up and delivery, handling of insurance claims, towing arrangements, and cleaning of your vehicle at no extra charge? Many companies today simply place no importance on great customer service.
When you’ve been involved in an accident and need a Kansas City collision repair shop you can depend on for unparalleled results at an affordable price, look no further than Prestige Auto KC.
