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Collision Repair

Repairing a vehicle that has been in a collision is a complex process. The repair process begins with an initial preliminary estimate to assess visual damage.

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Collision Repair Process

Repairing a vehicle that has been in a collision is a complex process. The repair process begins with an initial preliminary estimate to assess visual damage.

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Collision Repair Service


Initial Estimates
After an accident if your vehicle is SAFE TO DRIVE, please give Prestige Auto KC a call to schedule an estimate. You may drop by without an appointment but an appointment will allow us to schedule our time and give you faster service. If your vehicle is NON-DRIVABLE, please give us a call and we will arrange to have your vehicle towed to our facility. When you call we will ask all the necessary information to process your claim. The initial estimate is a preliminary estimate covering visual damage. It is not the final cost of repair. Once repair authorization is signed, we will begin the blue print process.
If your vehicle is drivable parts included on the initial estimate will be pre-ordered prior to the vehicle being dropped off for repair. This facilitates a faster repair and also reduces the cost of a rental vehicle. If your vehicle is non- drivable the vehicle will be disassembled before parts will be ordered. Our Facility strictly uses NEW OEM Parts. Insurance company policies will vary based on carrier.
Disassembly / Blue Print
Your vehicle is assigned to a technician. The technician will disassemble the vehicle, remove all damaged parts. At this time the technician and estimater will look for all indirect damage. This is damage than cannot be seen with just a visual inspection. At this time the vehicle is also measured for structural damage. After the technician puts together a complete repair plan, it is passed on to the estimator.
Revised Estimate
The Estimator/Customer Service Representative adds the additional or supplemental damage found by the technician to the initial estimate and forwards this information to the insurance company. The vehicle owner is called and updated regarding the additional damage.

Collision Repair

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Additional Parts

Additional parts are ordered based on the detailed list of supplemental damage found by the technician during disassembly.

Structural Repairs

If the severity and location of the collision damage indicates there is inner structural damage, damage to the unibody or “frame”of the vehicle, the vehicle will be mounted to a dedicated bench, or a universal frame rack. A computerized electronic measuring system will be utilized and the damage to your vehicle will be repaired returning specific measuring points back to the dimensions dictated by the vehicle manufacturer.

Cosmetic Repairs

After structural repairs are complete the vehicle is removed from the bench or rack and the sheet metal repair and or replacement operations are performed.

Refinish or Paint Preparation

All panels that need to be painted go through a series of steps to prepare them for the application of paint. They are finely sanded. Primer and corrosion protection products are applied. Areas that won’t be painted are covered and “masked off”.

Refinishing or Painting

Prestige Auto KC uses a computerized paint mixing system to mix the paint that will match your vehicle’s color and finish. The paint code on your vehicle provides the starting point for the formula, but painting is a science and an art. The paint code is the color your vehicle was when it left the factory. If it is relatively new the paint has minimal oxidation. If your vehicle is several years old the paint has significantly more oxidation. Our painters are able to blend art and science to match the paint on your vehicle.

Your vehicle will be refinished and “baked ‘in a downdraft paint booth providing you with a factory finish. We proudly use Waterborne BASF Glasurit 90 Line paint products for all of our refinish operations.


Once the vehicle is painted and the finish is baked dry the vehicle returns to the technician for reassembly of all the external trim pieces such as moldings, door handles, stripes, new glass etc.  The interior repairs are also completed at this time. If necessary, repair of the interior damage may be sublet to a company that specializes in vehicle interiors.

Mechanical Repairs

Vehicles that are involved in collisions often sustain mechanical damage as well as structural damage. After reassembly the mechanical repairs are addressed. The most common areas of repair involve suspension and steering, alignment, air conditioning, cooling systems, the exhaust system, computer sensors and electrical diagnosis.


After completion of the repairs, we will thoroughly clean the interior and exterior of your vehicle.

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