March 23, 2017 > Prestige Auto

(816) 753-7931

Why the Insurance Company will Try to Send You to their Direct Repair Shops

If you are in an accident, the insurance company paying for the damage to your vehicle is going to encourage you to use their repair shop. However, this is a decision that is entirely up to you – regardless of what the insurer may say or do.

Get World Class Collision Repair

Right Here in Kansas City!

Prestige Auto KC
3122 Roanoke Rd,
Kansas City, MO 64111
Phone: (816) 753-7931

Company Info

Google Rating

4.8

Based on 157 reviews

Prestige Auto Collision

4.8

Calvin Evans

13:27 10 Aug 22

I just purchased a brand new RAM Bighorn truck and a deer hit me causing passenger side door damage. I took my truck to 3 different places and Prestige is the only repair shop that recommended replacing my door rather then installing a skin or patching the door. The other shops would only skin over the damaged area which in the long run will rust out from the inside out as moisture will build up on the inside and they would use used parts. Prestige only uses new parts, not used parts from some junk yard that you have no idea where its been. They told me it would take 2 to 3 weeks to get parts and complete the work, they were done in less then 2 weeks. They blended in the paint to the new paint and matched it perfectly. If you want top notch work, excellent communications, someone that finishes on schedule, will fight for you with the insurance company and make them do what should be done this is the company you need.

Alexander Miller-Swain

13:33 25 Jul 22

Absolutely awesome service. I usually do stuff myself so it’s tough to let someone else work on it. Got me in quickly, work done is great, like it never even happen. Communication is superb which was a huge plus, always able to be in the loop. Highly recommend

anna darcy

19:59 19 Jul 22

I got an estimate and I tried to secure a date to bring in my car and they never got back to me.

Larissa Graham

19:18 05 May 22

Best body shop in Kansas City area, I had my car repaired there 2-3 times and they always did amazing work, the car is almost 10 years old and the bumper that they painted years ago still looks brand new. They’re fair, professional, excellent quality, great customer service, clean and fast. Highly recommend!

Aaron Sebacher

16:56 15 Apr 22

Amiri Parks

18:58 04 Apr 22

Very Friendly Was Just Getting A Estimate For Repairs. Emailed estimate in a timely manner.

Gabriel George

14:07 03 Apr 22

CHOSENTV

00:53 25 Mar 22

Best body shop in town

Andy Garcia

17:59 17 Mar 22

One hell of a body shop, if your in the Kansas City area prestige is the way to go💯 Alex and Chris are good people and go above and beyond.

Shane Hampton

14:46 16 Mar 22

I will never take my car anywhere else. The Professionalism, Perfectionism, and Sincerity that Alex and Chris showed to me from start to finish was the best experience I've ever received from any car repair shop. They kept in contact with me when dealing with my insurance. When getting the parts needed for myCar, which is difficult right now with everything that is going on in the world today. They made sure to have my car finished as soon as possible. I felt very important to them and you could not ask for more from a body shop. I highly, highly recommends coming to their shop for any body repair or collision repair that you may need in the future. You will be far from disappointed in the customer service and attention to detail. Thank you so much Chris and Alex, you really made a very stressful time in my life much more relaxing and bearable to deal with.

M Smith

14:12 09 Mar 22

Not good customer service when I called. Wouldn’t recommend.

Zack C

23:45 05 Mar 22

Amazing experience with my civic. Fixed it up damn near better than new, couldn’t even tell I’d been hit at all

Boris S

17:15 11 Feb 22

The best body shop in town, period. Great and friendly service. This is how small businesses should operate! Alex (owner) is an expert in body repair and painting. My vehicle (Infiniti Q50S) had about 10000 dollars in damages and they were able to fix it the way it looks better than new :) You can't even tell this car was involved in the accident. Couldn't be more impressed or happier with my experience! I've posted this review 3 years ago and now I needed to fix my other car Toyota Highlander 2020. Alex and team did another awesome job for me. Like I've said before this is the best auto shop in town. Can't get any better than this. Thank you Alex so much.

Pixel8ed _

00:54 28 Jan 22

Alex and team fix my 2020 Highlander. Best body shop in town. The car look better than it was brand new. If you want your car fix with no problem, this is the place to go. This is second time I've used this body shop (first time to fix Infinity Q50 S and the second Toyota Highlander) and I can truly say it is the best out there. Thank you Alex.

Sergei S

15:27 25 Jan 22

They made the whole process easy that’s why I always take my cars their.They fixed my Audi Q8 twice, the bumper looks like nothing ever happened the color match is amazing. They used all OEM parts. Amazing and fast service they worked with my insurance and I didn’t have to do much but just pick the car up.

Scott Crouser

15:53 21 Jan 22

I am completely impressed with the repairs and paint work delivered by Prestige Auto Collision. Alex runs a top-notch operation and his team provided outstanding customer service, follow up and results.All repairs were made on time as scheduled. I cannot say enough good about these guys, the quality of their work and their attention to detail is great. Additionally, my vehicle was to returned clean and detailed inside and out, great touch!I will trust Prestige in the future should another need arise. Look no further, Prestige Auto Collision is excellent!!

Shaun Williams

14:30 21 Jan 22

Had a terrible looking scratch on my Porsche Cayenne. Alex and the guys at Prestige did a fantastic job with the door repainting. It came out of Prestige looking like it did the day it rolled off the lot. They even got the job done sooner than expected and customer service is white glove. First time I’ve used Prestige Auto but it won’t be the last. I have a new body shop.

Fletcher Pyle

17:48 16 Jan 22

The guys at Prestige did an amazing job repairing my vehicle. Not only did they do all the communicating with my insurance company, but they used all new OEM parts. Customer service and communication was flawless. Thank you for doing an immaculate job and making the process so easy for us.

Mikhail Naumov

18:18 11 Nov 21

Phil Stover

15:19 09 Nov 21

Very friendly employees, great customer service. I had no mount on my front bumper for a license plate, and they mounted my plate free of charge.

Tiffany Sampson

21:30 18 Oct 21

tacovendor74

19:50 27 Aug 21

Well you don't get a 4.9 approval rating unless you're doing things right! These guys are great at what they do and are easy to work with. Alex is a good dude!

Taryn Kelly

21:35 11 Aug 21

Alex is the best, hands down! Their work is impeccable and they are extremely knowledgeable, professional, and friendly!

Chris Becker

16:51 04 Aug 21

Taylor Messersmith

10:57 30 Jul 21

C C C

03:15 04 Jul 21

Prestige is absolutely the best body shop we’ve ever used. We hit a deer on the highway (yikes!) at 4 am on the way to an early flight out of KCI, and it caused extensive damage from bumper to bumper. One of the doors even had to be entirely replaced. Alex and Chris and the team were professional, honest and did a beautiful job. They do terrific work and stand behind it, and kept us informed along the way. Best of all, the car looks like new again! They did everything as promised and just right, even handled coordinating with our insurance company. Because we like and appreciate cars, now that we’ve found Prestige, there’s no need to look anywhere else. Thanks for a job well done!

David Lungren

13:28 10 Jun 21

Matthew J. Scott

13:04 06 Jun 21

My car was side-swiped by an eighteen wheeler. Prestige did a remarkable and seamless job bringing it back to new. First rate work and customer service.

Arman Ahmed

01:57 18 May 21

Prestige Auto did an excellent job of restoring my 2018 Honda Accord to a state even better than before the accident. My front driver’s side experienced significant mechanical damage in the steering and suspension systems leaving the car undrivable. The crew at Prestige were able to buy all the OEM parts they needed to get the job done right. The paint matching and blending looks great. They worked directly with the other insurance company and made the whole process as easy as it could be for me. Jacob and Alex were very upfront, communicative, and professional. And not only did they wash the entire outside of my car, they detailed the inside too! They didn’t have to do that, but they did. This shop goes above and beyond, and I would recommend to anyone in need of collision repair.

Russell Hartzler

17:07 09 May 21

The place you can trust with your most precious vehicle.

Bradley Strathman

23:58 19 Feb 21

During this latest cold snap, I fishtailed into the median on I-35. My rear driver side tire was losing air, so I drove off the highway to the closest Quiktrip. These guys were right around the corner, and I got to them just in time. Only took a few days, and my car was all fixed up. Thanks guys!

Ben Schloegel

23:36 17 Feb 21

Absolute professionals from start to finish. My 2020 Jeep had a run-in with a delivery truck and resulted with a huge gash across the back quarter panel of my vehicle. Prestige was great from the time I reached out (a referral from a buddy of mine) all the way to when I picked it up completely detailed out. They did every part of the job right and exceeded any of the manufacturers recommendations and specs. They walked me through what was going to be needed to do it right and then backed it up with pictures from the timeline of work. Down to matching the paint, which took multiple samples, to get it exactly right. There was a delay on a small plastic clip and they could have easily zip-tied it. I'd have never of known but they called me up ahead of time and gave me the rundown of the situation. Even explaining that it was going to delay my ability to pick it up by a day. They could have slammed it together and I'd have never of known the difference but they called me, owned the misstep (not their fault either) and got it done ASAP. This is my first review of a business and I could not give a better endorsement of a local business that does the best quality work and takes care of their customers. If you care about your car and keeping it's value go with this shop and don't give it another thought.

Amanda Kuhl

21:17 12 Feb 21

Alex and his team did a great job on my Audi Q5. I went with them knowing they were certified to work on prestige vehicles. They were able to get me new parts for my car through my insurance which I was thrilled about. Communication was great and they repaired my car in a timely manner. My car looked great and I was happy with all the work that was done. I will definitely be recommending them to anyone who asks. Thank so much!

Chad Sjaarda

21:54 11 Feb 21

I found Prestige Auto by google and social media. They had great reviews and figured I’d give them a chance. I took in my 2020 Honda Civic that had recently been in a wreck. I’m very pleased with the work that was done. It truly looks brand new and couldn’t be more happy to be driving my car again.I’d gladly recommend and go back to this company for any related work. Thank you

Jeff V.

18:26 16 Jan 21

I needed to get a challenging repair done out of pocket on an exposed carbon fiber roof from a C7 Corvette. I found Prestige after searching for shops that were certified on luxury and performance brands.Most body shops act like you're bothering them if you come in with anything besides a run of the mill insurance repair. Alex and his guys were not like that at all. They were very professional and respectful. They let me know right at the start that it may not be possible to fully repair my part due to the nature of the damage. They were more interested in making sure I was educated and satisfied than they were with taking my money.I decided to go ahead with the repair, and the results exceeded my expectations. The only way I could have gotten better results would have been to buy a brand new roof at 3-4 times the cost. The clearcoat still wouldn't have been as nice as what Prestige turned out. It's mirror smooth.Prestige is going to be at the top of my list if anyone asks for recommendations for paint and body work.

Real Person

04:52 27 Nov 20

I had a wonderful experience and would highly recommend Prestige for the service, care, and overall customer service they provided. They were quick, efficient, and professional. I am very pleased with the entire process, as well as with the cost.

Nichole Poteet

00:03 17 Nov 20

This place is AMAZING! They fought for me to make sure I didn’t receive used parts to fix my car after an accident. I appreciate them so much. My vehicle looks brand new! Definitely recommend them for any body work you need! Amazing customer service as well!

Taras S

17:46 18 Sep 20

Excellent work! As a result of a car crash involving my fairly new Toyota Camry, I needed someone who would restore the front of the car to its previous state. The car had a pretty rare trim, so I was worried it could be challenging to have everything the way it was. Fortunately, I was assured by Alex, the owner, that the car will be like new. As promised, the front of the car was fully repaired in a timely manner bringing back its original look. All the sensors and everything have been calibrated ensuring there were no other issues. All the communication with the insurance company was handled by Alex. Additionally, due to some sporadic issues with the car battery following the crash, Alex took extra effort to replace the battery as a complementary service.Thank you for a great service!

Svetlozar Kovachev

01:19 18 Jul 20

Very good!

Donnie Daniels

19:05 09 Jul 20

Greg Onyszchuk

15:33 04 Jun 20

Friendly, efficient, great service, thank you!

Hoteison The Hiking Buddha

23:41 21 May 20

My vehicle had 13k in damages and it came out amazing!!!!

Alexander Semenov

22:05 09 Apr 20

Finally found a body shop in Kansas City , that have great customer service , and Top notch professional Team .They've handled all paperwork with my insurance company , saved me some money, and ordered all parts directly from BMW (not like other places -that ordering 3rd country aftermarket parts ) . The bimmer was repaired within 2 weeks -and looked like brand new . Told my family ,and friend to usem in the future .

JJ gold

23:40 08 Apr 20

Prestige Auto collision did a great job repairing some body damage on my Maserati. Car looks like nothing ever happened . Alex and the team are perfectionist!

Andrew Marshall

01:20 09 Mar 20

These folks do incredible work. They are not necessarily the cheapest option in town but if you want the job done right, no questions asked - this is the place to go.

Andrew Goodsell

20:38 08 Feb 20

Richard Lomas

00:54 30 Jan 20

These guys did a great job on my vehicle repairs! They fought to get all OEM parts on my vehicle and returned it looking great! Highly recommend if you have any body damage!

Brandon Burkhart

14:35 28 Dec 19

Good work and it was done quickly.

Jaclyn Acosta

05:55 21 Dec 19

Alex was amazing! Communication was prompt and easy. Alex was able to fix my car quicker and cheaper than what he quoted and went above and beyond to make sure he did a great job with my car. Both Alex and Jacob were very kind and professional!

Jacob Heiserman

00:48 08 Dec 19

The Prestige Auto team is amazing. I’ve visited the shop twice since purchasing my 2018 Audi RS3 and they surprise me every time I go. Convenience, efficiency, and reliability are 3 words that come to mind when thinking of their services. I’ve had dent removal and chip touch ups done so nothing major but they’ve always found a way to go above and beyond for me and my vehicle. I’m proud to use, recommend, and give my business to Prestige Auto!

Mike Osborne

15:08 24 Nov 19

First class all the way!

Alec Callahan

17:32 10 Nov 19

About a year ago we totaled our only car. This happened at about the worst possible time for us and we had massive financial pressure even without the cost of purchasing a new vehicle.The gentleman we worked with (sorry I can't recall your name) went far above and beyond what we would have expected. He saw that we were having a hard time and even though he didn't know our situation he provided a path for us to get our car out and back home paying only minimal fees for their work. In addition to this he was able to help us get the car towed home at a reduced rate.We're just now getting things back in order and I've had the opportunity to reflect on this kindness and I felt that it was only appropriate that I let others know how impressed I am with how Prestige Auto does business.Thank you for the kindness and compassion shown. We are still affected by the ripples of your actions today.

John Gray

17:36 12 Oct 19

Brendan Talbert

19:54 08 Oct 19

This shop takes the time to do things right. If it is possible, they will use OEM parts instead of aftermarket.Don't go elsewhere when the insurance companies want you to choose one of their recommendations of a cheaper shopPaintless dent removal is also available here at a nice price as well.

Mike

23:00 04 Oct 19

Prestige auto fixed my 2019 Toyota Tacoma. They replaced it with all premium oem parts. They were able to fix everything back to perfect! Thank you Alex and the team.

Jacob Lauck

15:42 06 Sep 19

The Official body shop for The Kansas City Audi Club. Great people and great work. There is a reason that the club trust Prestige Auto over every other shop in Kansas City.

Steve Park

20:41 01 Sep 19

I would give this shop 10 stars if Google would let me.This shop has great service while using the highest quality paint/OEM parts. I will not take my cars anywhere else in KC because the garage has already proven they are the best in the area. Multiple car rentals near by to make the transition easy as well.

Scott Strausbaugh

15:08 08 Aug 19

I was extremely pleased with Prestige on the job they did repairing my Audi A4 after a driver backed into me. They repaired the bumper, replaced a headlight and hood. The color matching is fantastic and they take the time to paint the parts off the car so there isn't any hard lines on the rest of the body. Alex, Jacob and the rest of the team are professional and meticulous and fast.

Alexandra Escalante

13:33 08 Aug 19

Alex and the team did a phenomenal job on my Honda Fit. The car looks like it did when it was brand new and I am so happy with the results.They will ensure that the job is done correctly and professionally and put their customers first. I 100% recommend Prestige Auto!

Karen

19:49 24 May 19

This was the best auto repair experience I've ever had! They worked directly with my insurance, were accurate with my estimate, and let me store my vehicle there for 2 weeks during the repair while I was on vacation. When I came to pick up my car, the work was perfect, and they had even detailed my interior! I can't say enough good things about Prestige!

T T.M.

17:02 15 Apr 19

I've known Alex and his Prestige team to do excellent work but it wasn't till recently that I myself needed body work done to my car. I must say they did "Great" work and I couldn't be happier, hell I'm getting offers from people to buy my car lol.....thx Alex and team Prestige

Richard Nave

04:52 30 Mar 19

Christopher Bolinger

21:31 28 Mar 19

These guys are awesome! Both Jacob and Alex were super professional throughout the entire 2 1/2 week process to get my car fixed. Timely updates, polite domineer, everything. They even took a small pay cut on a part that wasn't on their initial estimate because my insurance wouldn't cover the cost difference between dealer oem and aftermarket. Could have asked for a better shop. I'm a decently new resident to the KC Metro and I'm happy that I found a shop that I can fully trust to do a great job!

Jay Veroci

20:21 08 Mar 19

Amazing staff and professional my car looks better then before!

Kelvey Vander Hart

02:37 05 Mar 19

I rarely write reviews, but the folks at Prestige Auto were so great I couldn’t resist. Thorough, professional, and willing to wrestle with insurance through the whole process, my car couldn’t have been in better hands. So glad to have found a trustworthy body shop! My car has never looked better.

Santos “SantosRam” Ramirez

19:19 28 Feb 19

Alex and the guys are awesome. The made my insurance claim so smooth and took care of my truck and made it look better than new. Thanks guys and hopefully I don't have to come back but if so, I know where to go.

Michael Robinson

12:53 11 Jan 19

Very Very Professional😁😁....Leave No stone unturned, seems like their motto when it comes to your Car repair after a collision of ANY kind needs😊...Your vehicle will be back to Brand New in a timely manner, inside and out😊....will recommend and return definitely if needed.

Cee & Carter Kirkwood

22:05 02 Jan 19

Chose this body shop to do work on my car and I don’t regret it! Very pleased with results. Thank you Alex and your team!

Logan Jones

00:55 21 Nov 18

Alex and the shop did a great job repairing my Lexus that no other shop could do correct. Would highly recommend this shop to anyone. Best customer service I’ve found yet.

George Feng

18:36 30 Oct 18

Alex and his staff repaired my heavily damaged Honda Accord. They are professional and have extensive experience in body work. I am impressed by their nice service and professional work. I will definitely recommend the Prestige Auto Collision to those people who need a bodyshop company.

Will Train

13:03 25 Oct 18

This place has the most amazing customer service and dedication to providing quality work. I moved my truck to Prestige because the last collision center was horrible at communicating. The owner and staff at Prestige were very friendly, accommodating and went above and beyond when it came to explaining what was needed to be done. I

Viktoria Ayrapetova

23:05 17 Sep 18

M K

16:52 09 Sep 18

The guys that work here are super nice and helpful

Jed Sees

15:41 27 Aug 18

This shop picked up my car after a debacle with Cable Dahmer Collision, repaired their mistakes and my damages with top quality work, and didn’t let the insurance company cut any corners. They kept me updated on progress and were always easy to get in touch with, highly recommended and I’m actually going back after a recent fender bender 🤦‍♂️

Phil Singleton

01:51 10 Aug 18

This is hands down the best collision repair shop in Kansas City!We drove from Overland Park because their reviews are by far the best in the city - and with auto repair, trust is a huge issue.These guys have the best experience, best service, best prices and most experience of any auto body or auto collision repair shop will find. You won't find a shop in KC with better reviews or more satisfied customers, and you can add us to their long list of happy customers!Prestige worked on our Maserati and did a flawless job. You can bet we were very particular and our car came back like-new. Trust these guys with you luxury or import car as well as any mainstream brand.

Rob Lembke

21:58 27 Jul 18

Could not be more pleased with Alex and the team at Prestige. They want to do things the right way and they go to bat for you with the insurance company to get things done the proper way. We had some hiccups with our insurance company being bears to deal with and Alex was communicative and helpful the whole way through. We're very particular about how we keep our cars and it pained me to think our 9 month old Acura would need such extensive repairs. Thanks to Prestige, good luck being able to tell this car was damaged. Highly recommended! Thanks Alex!

Billy Ray

00:15 08 Jul 18

Outstanding body work and courteous staff

Billy Ray

20:19 07 Jul 18

The staff that works at Prestige auto body was great the work was excellent and my car was ready as they promised. Appreciate the work.

F16ViperPilot

22:07 12 Jun 18

It is often said: "You get what you pay for". Most of the time that is true. Sometimes you get 'honked' and get less than what you paid for, and then, in rare occasions, you get MORE than what you paid for. In my association with Prestige Auto KC, the later is exactly what happened. A deer did a "hit an run" on the side of my Ford Edge while I was stopped! I researched collision repair facilities and found 'Prestige Auto Collision at the top of the reviews, both Google and Angie's List. I called and made an appointment with Alex for an estimate. Long story longer here...they were so friendly and professional. He was able to remain w/in USAA's allocated amount for the repair, and even got me a NEW FORD fender and bumper cover (not used/aftermarket) as the insurance company stipulated, AND was able to 'blend' the paint on the door and other fender to make my Edge look better than new. Ya, I know, you're asking 'how can it be any better than new'. Well, since you ask, I'll tell you. The original plastic bumper cover that came with the vehicle was not quite the same color blue as the hood/fenders. I don't know how that happened, but it did. It was just a touch lighter in shade. NOT ANY MORE. It matches exactly, the Edge now looks awesome. BOTTOM LINE: If your insurance company will let you work with Prestige Auto Collision....DO IT. Even if you have to pay a small amount out of pocket, (which Alex will work very hard to not happen) I say do it. It will be worth your $. I could not be more pleased. Thx Prestige Auto!

joe odrowski

20:29 08 May 18

Prestige Auto is fantastic. Alex is great at making sure your car is fixed correctly with new parts not savaged parts. Left my Jeep with him after a hit and run, and he got it done ahead of schedule and gave me updates along the way. I have also had a few company trucks fixed by him as well. Prestige Auto is the only place in KC that I will do business with.

JASON ITTEL

19:03 30 Mar 18

I am very picky about who I have work on my car. After doing a lot of research I landed on Prestige and have zero regrets. Alex and his crew did a fantastic job from start to finish. This is now my go to spot. Highly recommend!

Nass Jordi

05:39 30 Mar 18

Very good shop, good experience and the owner is very knowledgeable and very friendly .

Jacob Escalante

18:40 26 Mar 18

Oscar Rodriguez

19:49 13 Mar 18

They replaced my bumper when a raccoon took it out. Paint was spot on. Definitely trust them if I had anything that needed fixing. Reputable shop indeed.

Maggie Madison

15:46 27 Feb 18

I had a great experience hear! They did a great job on my car, were very kind and helpful through the whole process. They were also easy to get a hold of and if they couldn't get to the phone, then they would always call back. This was my first accident and I really appreciated their service and the great job they did on my car.

jamie vanhamme

03:50 02 Feb 18

In last 3 years, I have had Alex and his crew fix my 2016 Acura ILX, my daughter's 2015 chevy cruz a couple different times. Alex is amazing, knowledgable, honest, and he genuinely cares about delivering impeccable customer service and high quality work. I am always pleased every single time I have done business with him!

KIM 216

23:24 25 Jan 18

They did a great repair on our car with a lower price and spending the minimum on pieces.

Star Windows solutions

04:21 11 Jan 18

Best collision shop in KC. I strongly recommend. After bed accident, my car looks like brand new, very impressive craftsmanship!

Michael Samborn

00:09 10 Jan 18

They definitely have my referral. Not too often do people go above and beyond my expectations but these guys do. My new bumper looked perfect, and they even cleaned the whole car.

Michael B

02:41 13 Dec 17

I've used Prestige Auto twice in the past year and both times I've been extremely satisfied. No matter what I run my truck into or how much damage from a break in, it always looks brand new when I pick it back up. I would absolutely recommend them to anyone.

Easy E

14:58 28 Oct 17

Very nice and reasonable

Daniel Lefever

02:24 25 Oct 17

Alex and the staff at Prestige Auto Collision were top notch. From the first phone call to the finishing touches they focused on customer service and the pursuit of excellence in their work. It was a pleasure doing business with them after my 2013 VW Passat had a hit and run with very serious body and mechanical damage. Not a fun experience with the hit and run, but they restored my faith in humanity. They did great work with body and mechanical repairs and car might be even better than it was pre-collision! Fair price and excellent work and service. Highly recommend! So happy I took my car to them.

Jared Cluck

15:22 20 Oct 17

Alex and his staff returned my vehicle to premier condition, and they did it for half of what other collision repair centers quoted me.

Kenny Fowler

19:26 28 Sep 17

If you are thinking about using Prestige......DO IT! Alex treated us like royalty. Our 2014 F-150 was smashed by a tree that blew down in a storm. I luckily stumbled upon Prestige through a web search. Let me start off with the fact that I am anal about my equipment. I keep my vehicles in A+ condition and expect quality repairs to be done to OEM standards. Prestige exceeded my expectations and went above what is industry standard. The roof was replaced on my truck. Instead of only clear coating what could be accessed easily, Alex and his crew removed the box and did the entire cab. Alex did this because "it is the right way to do it." Prestige's paint had virtually no orange peel......the factory's paint did. Alex buffed the entire vehicle to make the job look seamless. I have gone over this vehicle with a fine toothed comb since I got it back and have yet to find any signs of poor workmanship. We were so impressed with the quality of work, we dropped off our 2013 Focus for repairs as well. Thank you Prestige and crew for your high standards!Sincerely Kenny and JeniUpdate: 2 years after the repairs and I am still very happy with Prestige's quality! Zero problems or concerns. I would recommend Prestige to anybody without hesitation. Thank you Alex and crew!

Erin Burnham

20:37 16 Aug 17

These guys are awesome. Not only do they do great work their customer service is phenomenal. I would highly recommend them. Easy to work with, knowledgable, and trustworthy. Thank you Prestige Auto Collision.

Jermaine Wilson

00:14 16 Aug 17

Smyle 13

19:30 09 Aug 17

Prestige Auto and its owner, Alex are, bar none, the best autobody shop I've ever had the pleasure of doing business with. He loves the vehicles this customers bring as much as his customers do themselves. The work performed by Alex and his shop is meticulous, affordable, and literallly second to none. I first used Prestige on my former 2010 Audi S5 "Prestige" and the work he performed exceeded even my stringent expectations. I didn't file with my insurance as I didn't want an accident permanently associated with the vehicle and the work was very affordable, especially considering the caliber of car and the damage. When I sold the car year to a dealership upon the arrival of our first born a year later, the repair work looked so incredible, the dealer had zero idea that she's had nearly $4000 of body work performed and I received more than I'd paid for it! :) Recently, when the factory clear coat on my modern classic Tornado Red MKIV R32 began to blister and pop (and after some woman backed into her on the street!), I turned to Alex and Prestige who not only repaired the damage from the collision (even repairing and restoring her original fender!), but he also repainted and reconditioned the entire car and the results look incredible! She looks just like she did when she rolled off the assembly line in Germany in 2004! As she's only one of 500 R32s ever produced in red globally, I couldn't imagine having had the work done anywhere else and someday, somewhere, on a concourse at a classic car show, I'll smile when I read Alex's name next to the vehicle description of my pride and joy. 🚗💨 Thank you so much, Alex, and Prestige, for being a shining example of atrustworthy, customer-centric business and one, that while I hope I'll never NEED TO, I'll continue to bring my "babies" back to again and again. If you've had an unfortunate accident in your own pride and joy, you'd be quite foolish to take your vehicle anywhere else!

Clark Gribble

21:19 02 Aug 17

I was very satisfied with prestige. They worked with me and my insurance company to get a quick estimate, and a fast repair on my schedule. The paint in the damaged area (rear bumper and door) is very well blended, and looks brand new.

Nikoloz Kutateladze

22:51 20 Jul 17

The service was outstanding. I am very pleased with the work that was done on my new car. I had hail damage; the price was right, swift turnaround time, and found more dents than I original thought.Also went back after my car was side-swiped. They fixed the gash and the paint job was factory quality. Even kind enough to show me their state of the art paint lab, which blew me away. I highly recommend the shop to anyone!!

Anne S.

18:30 29 Jun 17

Prestige was amazing! I took off the side mirror on my Subaru Outback. I didn't want to go through insurance for this reason. Prestige's offer was over $100 less than the Subaru dealer. They fixed my mirror perfectly, you would never be able to tell the difference. My car was fixed quickly and priced reasonably. I will be using Prestige for all my auto body needs.

Chris Schmidt

06:22 24 Jun 17

Todd Andrews

18:53 16 Jun 17

Alex and his staff have repaired my car a couple of times and have also done work for us with our company vehicles. The work is always done complete, professional, and most importantly, on time. His estimating has been very fair, and right on the money each time....no surprising add-ons. Alex has an incredible feel for his business so that he doesn't over promise.

Gabriel George

19:41 15 Jun 17

Great communication, fast service and professional throughout the process. Would highly recommend to anyone in KC area.

Jen

18:26 28 Apr 17

Arianna Samuels

19:01 27 Apr 17

My car looks amazing!!!! I highly recommend Prestige! It is the first name I will give my friends and family!

Steve

14:13 27 Apr 17

If your auto insurance pays for the damage, they will help you. Otherwise seems they are not willing to help.

Justin Seabaugh

00:25 23 Apr 17

Please, go here to fix your car! Alex is the most professional and reinsuring person you will first talk to. OEM parts, beautiful body work, and SURPRISE, they aren't trying to rip you off! In fact, they might save you some money. I will be recommending them to everyone I know. The ratings don't lie!

Jacob R

14:23 14 Apr 17

Prestige was great to work with. Alex really went above and beyond working with insurance to get me new OEM parts as opposed to old refurbished parts that my insurance wanted to use. I highly recommend this shop to anyone!

Jim Siercks

14:57 23 Mar 17

When my Honda Accord Coupe was damaged I was in search of an auto body repair company who was as passionate about their work as I was for my car. All these five star reviews are no joke, Alex and his team are the BEST in the KC metro. Alex worked with State Farm to ensure only new factory Honda parts were used and the repair is absolutely flawless! You DO NOT have to use the repair shop recommended by your insurance company and I never would. These guys are the only ones I would trust with my car. Thanks Alex!

victoria carter

22:21 10 Mar 17

I recently had an insurance claim and I chose to take my Chevy Cobalt SS to Prestige Auto for repairs. They made it very easy for me. They dealt with state farm for the supplemental damages and I didn't have to do anything. The owner Alex also called me an Uber to get to the rental place because they wouldn't come pick me up. My car looks flawless they did an excellent job. And the paint matches perfectly which I was worried about because it's metal flake orange. They also detailed it inside and out which they didn't have to do. I found Prestige on Google and they had awesome reviews. You won't regret doing business with them they are very professional. Thanks Prestige Auto!

Dan Pha

23:58 05 Feb 17

A+++. Prestige Auto Collision is the best body shop I have ever dealt with. The entire process was handled by the owner, Alex. Alex went beyond expectations; not only did they repair my car too perfect condition but they also buffed out a few scratches that wasn't apart of the repair, free of charge. Great people and great company.

Family on a dime

17:59 21 Jan 17

Alex at prestige auto is great to deal with. My car came out perfect. My wife loves it. Will definitely be going back. I'm a manager at an automotive shop and will be referring all my customers to Alex for all their body shop needs. Thanks Alex and the team at prestige auto.

Phil Peltz

23:26 31 Dec 16

Had just hit a deer with my new Toyota. Alex and his team did a great job of getting my 4 Runner back to brand new. Had just gotten my new Toyota hit in my company's parking garage. Alex and his team did a great job of getting my 4 Runner back to brand new. That's 2 times Alex took care of me in 3 months! Prestige was great to work with the entire time. Thanks Prestige!

Christy Phillips

02:10 19 Dec 16

We owned our 2016 Cadillac SRX for 7 weeks when a deer decided to run out in front of us on the highway doing 70 mph. After looking at reviews online I decided to have my car towed to Prestige for a supplemental estimate. Alex was wonderful to work with. The reviews are real!! Don't worry that they may not be on your insurances "preferred provider" list. You don't want them to be! They are on your side representing YOUR interests and NOT the interests of the insurance company. Alex noticed that on my brand new car that my insurance company (State Farm) had specked non-OEM parts. NOT acceptable!! Alex only specked OEM original parts for my brand new vehicle. He was very great to work with, always answered my calls and returned my calls, something that my insurance company fell short on! The car ended up being totaled, but if it wasn't, I wouldn't hesitate to have Prestige do the repairs. In fact, while I was waiting on my insurance company for my Cadillac, my daughter got into a fender bender with her 2002 Honda Accord. Prestige was the only place I considered taking it. He gave a fair bid and did the repairs in less than a week!! The car looks better than before the accident! If you are looking for a trustworthy body shop, look no further. You have found the best in Kansas City!!

Trent Hampton

05:29 09 Dec 16

Alex and the team at Prestige did a great job for us. I owned my brand new Buick for only two days when we had a freak November hailstorm in Liberty.Hundreds of dimples, many of the hailstones were larger than half-dollar size.Alex and his PDR team worked very carefully and my car came out as good as new. You'd never know that damage had occurred. Alex understood my concerns and cared for the car as if it were his own. And the invoice even came in under my insurance proceeds.My colleague whose truck was caught in the same storm was also very satisfied. I highly recommend Prestige and Alex. 5 stars!

Terek H

08:32 02 Dec 16

Let me start out by saying that if you don't chose Prestige Auto Collision, congratulations you played your self.The customer service that I received from Alex was above and beyond.I was constantly informed on what was being done with my vehicle.ALL OEM parts were used! (Even though the insurance company had every part on the estimate as aftermarket.) Original estimate was $4,300, final was $6,300 because of OEM parts and attention to detail!The inside was cleaned and detailed.The black metallic paint was blended flaulously. (With lifetime warranty)The seems of the body panels aligned perfectly.$6,300 later and my Chrysler 300c looked like I just pulled it off the showroom floor!Do yourself a favor and take your business to Alex, trust me you will not regret it.-THANK YOU ALEX, AND TEAM.

Jeff Horen

19:41 15 Nov 16

About 10 months ago, someone backed into and mashed the right side of my car. I went to Prestige Auto Collision and 2 other places for estimates for the insurance company. I chose Prestige because of their responsiveness and reasonable charges. They did the work on time and the results were excellent - the car looked as good as new. A few months later, someone dented the back of my wife's car. So we went to Prestige Auto again, and again they did an excellent job. I especially like their service - they always answer the phone in person and are ready to explain what is needed.

Emily Peltz

19:01 08 Nov 16

Alex and his team are top notch!!! It is very clear that customer service is of the utmost importance to him & his staff. Thank you for the great work and service!!!

Aleksandr Kipel

02:51 06 Nov 16

Eric Wendel

12:08 30 Oct 16

We had the pleasure of getting our car repaired with Alex at Prestige Auto Collision last month. My fiance & I live in different states and her work schedule is very demanding. Alex worked with us and my fiance's schedule for drop-off and pick-up. They went the extra mile to provide excellent customer service, which is hard to come by anymore. They took care of all the paperwork and supplemental billing with insurance. We couldn't be more grateful for the great service and repair. Thank You Alex & team at Prestige Auto!

Emilio Avila

23:40 14 Oct 16

Beverly Harper

01:22 30 Sep 16

Denis Kuimov

22:26 09 Sep 16

I had a great experience with Prestige Auto collision. I had my Lexus is 350 fixed in less time than other body shops offered me. It was an insurance claim for almost $9000. These guys handled the whole process from towing to polishing my car. I'm very satisfied with the job done. Alex looked like a guy who knows how what he is doing and takes care of his clients. I will recommend this company to anyone who is in the position that i was in.Thank You!

Doug Wilhelm

19:14 09 Sep 16

Did not have work done here, but was turned away because owner did not want to take on a custom paint repair insurance job. Not impressed. No room for parking. Also received no suggestions for other facilities.

04:34 29 Jul 16

03:11 24 Jul 16

23:28 20 Jul 16

20:05 13 Jul 16

A great business, willing to help me in a pinch. Eddy got me in quick and did an amazing job. Highly recommend them!

Jason C

22:19 27 Jun 16

If I could give this place 10 stars I would. Alex and his guys are, in my opinion, the best in all of KC. Had a minor fender bender, he came in nearly $1,000 dollars cheaper then a shop over in JoCo and did a better job then those guys would have ever come close to. Outstanding work.

Adriana Garcia

15:02 20 Apr 16

I took my 2015 scat pack challenger...and I admit I was nervous! The paint job on my car seemed like it was going to be a challenge itself! But, to my surprise Alex and his team did a super job! Always answered my calls, used all original parts, the paint job matched to the T! Alex kept me well informed through out the whole time my car was in his shop and what I loved most was he treated it like it was his♡ definitely recommend this shop to everybody!!!! Oh and not to mention Alex even fixed some damaged that the insurance didn't pay for at no charge!!! Can't say enough about this shop.

Cole Buckman

21:01 23 Mar 16

Alex and his team are great!I had a dispute with an insurance company and ended having to have my vehicle sit in their shop for two weeks (four weeks total) while everything was getting sorted out. Alex was awesome and helped with the insurance dispute, ensuring that I received OEM parts instead of refurbished. He also made an effort to work with his parts dealer to price match so that I didn't have any out-of-pocket costs, other than my deductible.They also cleaned and vacuumed the interior and exterior of my vehicle for pick-up.One of the best shops I've ever done business with!

Amanda Rhodes

16:50 17 Feb 16

I highly recommend Prestige Auto KC to anyone in need of body work. My 2013 Ford Escape sustained some damage to the rear passenger door. After a few days at Prestige, my car looked like new! Not only was the repair completed quickly, but it was completed at $500 less than the insurance estimate. Plus, the drop-off/pick-up service made the whole process stress-free. Thanks again to Alex and the Prestige crew!Update (February 2016): My beloved Escape was recently rear-ended, and I took it back to Prestige for the repair work. Once again, Alex and the crew did a great job. I can't recommend Prestige Auto KC enough.

Maximus Decimus Meridius

01:54 13 Nov 15

Alex was honest and took time to answer all of my questions. The work was immaculate. They even transferred all of my stickers off of my old windshield onto my new one. I could not be happier!

elaine almeida

18:06 21 Oct 15

I chose Prestige based on the reviews and have no regrets. My car looks like new! They are friendly and very professional.

Tiffany Ellis

12:58 24 Apr 15

On Good Friday, I wrecked the front of my Cadi. I had it towed to a body shop in Grandview that claimed to be the best. My Brother started me on a little research for my repair, which resulted in me feeling "handled" by this particular shop. I googled Auto Body Repair shops and found Prestige. I read the RAVE reviews online and decided to call. IMMEDIATELY, Alex explained some things the other shop didn't and told me he would take care of me. THAT WAS AN UNDERSTATEMENT. He sent the tow truck for my car at no cost to me and then patiently guided me through everything. (Never even seeing my face!) My out of pocket expense was HALF the cost of the other company and my car LOOKS and DRIVES EXCELLENT! He even touched up a couple of scratches that I already had!! Alex and his Team are TRULY HEAVEN SENT and THE BEST in the business!! I CAN’T THANK YOU GUYS ENOUGH!!

Jamie Vanhamme

19:36 07 Apr 15

Based on the positive Google Reviews, I called Alex after my daughter wrecked into the quick trip pole and paper towel dispensers by the gas pump. I took it to one body shop and wanted a second opinion, and Alex had my car towed to his shop and didn't charge me. He had found about another 1000 worth of body work the other shop missed. I am very glad I did call him. My car looks and drives as good as it had prior to the wreck. He was very professional and kept me updated, and was very patient dealing with the Insurance company. He did everything he could to save me money. I am very thankful to Alex and his shop. I highly recommend Prestige Auto KC to anyone needing body work done to their car. It was a pleasure dealing with them!

Dan Engstrom

11:46 09 Mar 15

Recently had my bumper repainted here and the color match is incredible! Looks like it is fresh from the factory again. Alex even came in on Sunday to finish it up so i could have it for the weekend. Would highly recommend any with body shop needs to get in touch with him.

Anne Thorn

04:49 16 Dec 14

Based on the very positive Google reviews, I called Alex after I was rear-ended. I found him and his entire operation to be very professional and I will definitely go to them again if needed and recommend them to friends/family. They picked up my car from my house when I found it had a dead battery, charged it up for the repairs and did an analysis - all free of charge. During the repairs, Alex kept me up-to-date with voicemails and email which was really convenient. He even found ways to save me some money by re-using perfectly good parts the estimator had overlooked. Finally, they did a great job sanding and waxing the entire car to finish out the new panels and it looks better than the day I bought it! You can tell Alex has a team of craftsmen who take a lot of pride in their work, and it shows. It was a pleasure dealing with them, especially under the circumstances, and I highly recommend them.

Oybek Fazilov

17:35 06 Nov 14

My brand NEW 2013 Fiat 500 with only 8k was in a hit & run accident. I thought my car won't drive or look like a new car no more. I dropped it off to Prestige Auto KC, best reviewed body shop in KC. To my surprise and being as picky person as I am, Alex was very knowledgeable to walk me threw point by point on how the repairs will be handled with comforting words(a first thought) and I quote "Once repairs are completed your Fiat will look like new". This was an insurance claim repair with a two week repair time estimate where Prestige Auto KC was able to complete the repair in a little over a week with a promised expectations. My 2013 Fiat 500 looks and drives like NEW. Seamless transition between body parts and precision fitting that matched all gaps between body parts throughout the car.Wish this review had a photo posting capability. I would post a pictures of my Fiat the day of the purchase, the day of the accident, and the day I picked it up from Prestige Auto KC.I would highly recommend Prestige Auto KC for any body work or collision repair.

Blair Vance

02:29 23 Oct 14

I took my car to Prestige Auto KC after Googling auto body shops in Kansas City and seeing all of the positive reviews. Call me a millennial (because I am) but, I thought that all of those people had to be right. I soon found out that they were. Alex was helpful and knowledgable, he responded to my email inquiry quickly and inspected my car the next day - he even drove me to pick up my rental. I was kept up to date on the status of repairs through email and the finished product is great. I am so happy with the service and will definitely be recommending Prestige Auto KC to friends. Thanks Alex and company!

Steve C.

03:20 10 Oct 14

Alex is a good guy that takes take of his customers. Very friendly, easy to talk to, reasonable, 100% professional and very dedicated to his work. I'm very satisfied with all the work he has done to my car. If your looking for a body shop then look no further, this is THE shop to go to!!! Thank you Alex for the great service you provide your customers with. I Recommend this shop to anyone and I'm definitely going back ;)

Caitlin Schell

15:39 08 Oct 14

I highly recommend Prestige Auto KC to anyone needing body work done to their car. I was recently involved in a rear-end collision and the back of my Hyundai Santa Fe was in rough shape. After four days, the car looks brand new. They were so kind, dropping me off and picking me up from the rental car place, dealing with the insurance company, giving me progress updates, and finished the work in less than a week. I am so pleased with everything. I will definitely be taking my car back there in the future. Thanks Prestige! You made the hassle of an accident a lot easier to deal with.

Leyla S

09:21 02 Sep 14

I brought in my Camry after an incident in the parking garage, Alex quickly assessed it and gave me an estimate, I then asked if I could hand over the keys and he said no problem! Mind you I was a just walk in.He got me a rental car and promised pick up in 2 days during which he kept me posted on how things were progressing. After the 2 days, the car looked brand new, the paint blended perfectly, the workmanship was excellent.He is professional, takes care of the customer and delivers on his promises, thank you

UMKC Manager

20:49 19 Aug 14

Fast friendly service and the car looked like new when finished! Fair pricing and worked with my insurance company. Would recommend if you have any fender benders in the future.

Donna Abney

23:24 08 Aug 14

"Our Camry had over 40 dents from hail damage, including the chrome around the windows. Alex inspected the car & found more damage. He contacted our Insurance Co & was able to get the extra damage repaired. The car was fixed in one day. Alex & his crew did an awesome job !! We will recommend Prestige Auto KC to everyone. We have so much confidence in him I scheduled him to work on our Toyota 4 Runner.""We brought our 4 Runner into Alex after he did a great job on our Camry. Our 4 Runner had a lot of scratches on it when we bought it. It was an eyesore every time I washed it. Alex was able to fix all the damage for a very reasonable price. Our car is beautiful, we are so happy we took it to Prestige for repairs. I hope your business continues to do well !!!Thank you again, Alex"

Shawn McClenny

00:20 01 Jun 14

The service and professionalism at this place is amazing. I took my Mercedez for some repairs and they did it fast and a super Job.

Aaron Florkowski

22:47 22 May 14

Alex and his staff repaired my heavily damaged Acura TL. At every step from start to finish he was professional. My estimate was delivered quickly and was fair. The quality of the work was terrific-the metal work and paint matching were absolutely flawless! Even better, the car was finished ahead of schedule and true to the estimated cost. I am so thankful for the group down at Prestige and recommend their work highly! Aaron Florkowski

Hsin F

04:21 03 Apr 14

Brought my Honda in for several repairs to different parts of the body. Service was great, polite and prompt. They called every few days with an update on the work being done and finished on time. Everything was priced well, they even threw in a free part for something they didn't catch in the initial quote. Would recommend to anyone who needs work done on their car.

Lucas Chandler

14:04 29 Mar 14

I was amazed to see our car after 5 days at Prestige Auto. It looked completely brand new after the removed several deep scratches and replaced a fender that had a deep dent in it after the car had a run-in with a cement light post. They were easy to work with, nice, friendly , professional and handled the insurance visit with confidence. Our claim was accepted and all we paid the deductible. We are 100% + satisfied with door and paint repair. We highly recommend using this body and collision shop!

Kristina Anand

03:03 08 Mar 14

Prestige fixed my Honda like brand new! Great service in a timely manner. Would recommend to friends and family.

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